Question 1

How long will it take to receive my order?

Accepted Answer

Typically, it takes 5-8 business days to receive your order. We're doing our best to deliver it promptly for you.

Question 2

How to track my order?

Accepted Answer

Please track your order at our Tracking page https://autocamp.shop/apps/track123

Question 3

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally.

Question 4

I never got my order, what to do?

Accepted Answer

Please make sure you tracked your order from our Tracking page. Or contact us here: https://autocamp.shop/pages/contact

Question 5

What is your return policy?

Accepted Answer

Please check our return/refund/exchange policy here.

Question 6

Will this Motor Display work with my bike?

Accepted Answer

Yes, the Motor Display™ is designed to work with virtually any motorcycle. It comes with a universal handlebar mount and multiple mounting options for a clean, factory-like install. Plus, it connects easily via a plug-and-play power system—no wire splicing needed—making it compatible with most bikes right out of the box.

Question 7

Does it support both Apple CarPlay and Android Auto?

Accepted Answer

Yes, the Motor Display™ supports both Apple CarPlay and Android Auto, with wireless connectivity for both—no cables needed once paired.

Question 8

What’s included in the box of Motor Display?

Accepted Answer

Here's what you’ll find in the box with your Motor Display™:📱 Motor Display™ Unit (5.3" touchscreen)🪛 Universal Handlebar Mount with multi-angle adjustment🔌 Power Cable & Fuse Tap for plug-and-play installation🧰 Cable Management Kit (clips, ties, and guides)📄 Quick Start Guide🧽 Screen Cleaning Cloth

Question 9

What’s included in the box of Bikes?

Accepted Answer

The box for the 1:6 Scale Kawasaki H2R typically includes the detailed motorcycle model itself, often with a display stand.

Question 10

What is the material of the bikes?

Accepted Answer

Our bikes is primarily constructed from die-cast zinc alloy, providing a sturdy and detailed model.Additionally, it incorporates ABS plastic components for certain parts, such as the wheels and suspension elements, enhancing the overall durability and realism of the model.This combination of materials ensures a high-quality finish and structural integrity, making it a suitable choice for collectors and enthusiasts.

Question 11

If I order a bike will it really come with the Mystery Bike (Valued at $40)?

Accepted Answer

Yes! When you order a bike, you’ll also receive the Mystery Bike valued at $40 as a special bonus with your purchase.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, PayPal, and other popular payment options depending on your region, ensuring a smooth checkout experience.

Question 13

Is it safe to pay online?

Accepted Answer

Yes! Our website uses secure SSL encryption and trusted payment gateways to keep your personal and payment information safe at all times.

Question 14

Is the H2R5 discount still active?

Accepted Answer

Discounts like H2R5 are time-limited—please check the homepage or product page for the latest promotions and availability.

Question 15

Do I need to create an account to order?

Accepted Answer

No, you can checkout as a guest, but creating an account helps you track orders faster and manage your information easily.

Question 16

Where can I view my order history?

Accepted Answer

If you have an account, log in and visit the “My Orders” section to see all your past purchases and their statuses.

Question 17

Can I cancel my order?

Accepted Answer

Orders can be canceled within a short window after placing them—please contact our support team ASAP for assistance.

Question 18

Can I change my shipping address after ordering?

Accepted Answer

If your order hasn’t shipped yet, contact us quickly to update your shipping address; once shipped, changes can’t be made.

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